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Practical Information

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How to get to CAE

  • Taxi
    We will meet you at the airport. You can contact us for current taxi prices.
  • Bus
    Direct bus from airport to Cambridge. For information on bus timetables look at the www.nationalexpress.co.uk website.
  • Train
    Train timetables available from www.nationalrail.co.uk
  • Car - From London
    • Take the M11 from London to Cambridge.
    • At the end of the motorway, when it changes to the A14 North/Huntingdon, turn left to Oakington/Dry Drayton (just past the crematorium)
    • Turn left again to OAKINGTON (over the bridge).
    • At the first crossroads in Oakington turn right to GIRTON.
    • CAE is one mile from there, on the right just past the two pubs. If you get to the Church you have gone too far!

Typical prices

All prices are in sterling

  • Taxi to city centre £15-20
  • Weekly bus ticket around £15
  • Excursion to London £30
  • Lunch at CAE cafeteria £5 or weekly lunch card can be purchased from our Accounts Office
  • Telephone Card £5-10
  • Cold drink 70p-£1.50
  • Hot drink £1.50-2
  • Cinema ticket £7-9

Local bus timetable

  • You can buy a weekly "Mega Rider" ticket from the bus driver (Monday to Saturday daytime) which allows you to travel anywhere in Cambridge city area.
  • The bus from Cambridge city centre to Girton and Oakington is the "Citi 6". For a timetable look at www.stagecoachbus.com

General Information

  • Insurance and Health

    CAE course fees do not include insurance cover. It is your responsibility to make sure you have appropriate insurance cover throughout your stay in the UK.  We advise you to take out your own Personal Insurance before you travel which will cover you for any loss of or damage to possessions, course cancellation after arrival in the UK through injury or illness, and the cost of urgent medical treatment.

    Members of EU countries see a doctor free but pay for medicine.

    Non-EU citizens pay for a consultation with a doctor plus medicine.

    Visitors to Britain are normally given free accident emergency treatment.
  • Valuables

    CAE cannot take responsibility for money or valuables lost.

    For safety we advise that private money is held in our Accounts Office or transferred to our CAE bank account. You can collect your money each week from school.

    Bring enough English money with you for the first few days.

  • What to bring

    A variety of clothes including a waterproof jacket, warm sweater/s and sports shoes.

    Your Passport/ID card is required for registration on your first day - this is very important.

    Please also bring a passport size photograph for your CAE student identity card.

  • Telephoning

    At your homestay your host will take messages for you until 21.00. You MUST ask permission to use their telephone.

    Students cannot receive telephone calls or use their mobile phones at school in class/lesson time.

    In emergencies the number to call is +44 1223 277 230
  • Smoking

    In the UK it is illegal to smoke in public places, e.g. pubs, restaurants, buses, trains, schools etc.

About Cambridge/Girton

  • For information either look at the Cambridge website on www.visitcambridge.org or the Girton website on www.girton-cambs.org.uk

  • As it is home of one of the world's greatest universities, Cambridge has a lively student culture. Every day while the university is in session there are concerts, plays, meetings and lectures that are open to the public.
    There are six theatres in the city, two concert halls, several pop-music venues and a number of nightclubs. Of the fifteen cinema screens, three show foreign and minority-interest films. Many of the colleges have first-rate chapel choirs, who sing evensong every day, and perform public concerts. The city has a wealth of bookshops, a fine museum and a number of art galleries, one of the best of which is Kettle's Yard. Many of the college and university buildings are architectural masterpieces, both ancient and modern. The newly developed Cambridge Science Park has an international reputation for hi-tech research and development.

Student Code of Practice/School rules

The CAE Student Code of Practice and Young Learner School rules are set up to ensure the safety and wellbeing of all students and staff.

We expect our students to treat other students, staff and homestay hosts with respect, and to follow the CAE Student Code of Practice/ School rules. Students who break UK law or compromise CAE regulations may be asked to leave CAE, with no refund of fees.

A copy of the Student Code of practice (adult students) is available here.
Contact cae@cambridgeacademy.co.uk to request copies of the Student Rules for children and teenagers joining CAE Young learner courses.

Exams and Exam Results

We are always pleased to advise students on which exams they should take and guide them through their exam preparation. Our last annual exam results can be seen on the left of this page. These results include all CAE exam candidates, including those who take exams early for practice purposes only.

Exams are not included in course fees. Exam costs usually range from £50 - £200, depending on which exam is most suitable for you to take during your course.

Accreditation

CAE is accredited by the British Council (Accreditation UK) for the teaching of English in the UK.

Click here to download the most recent reports BC Accreditation UK inspection reports.

Educational Policy

CAE - our promise

As an internationally renowned independent English Language School, we offer a wide range of courses with high quality teaching in a dynamic learning environment. 

Our students are at the centre of all that we do.

We promise:

*To offer stimulating, challenging lessons focussed on student progress and achievement

*To promote effective independent learning and a strong foundation in English

*To listen to students and respond to their needs and requests

*To prepare students for success in the global community

Our staff are well-trained, valued and professional.

We promise:

*To treat people as individuals

*To be friendly and approachable

*To offer a safe, nurturing environment for learning

*To encourage the core British values of tolerance and mutual respect

Our relationships with clients and the local community are important to us.

We hope:

*To have a long-lasting relationship with our students

*To offer a life-enhancing experience

* To promote the UK as the best place to study English

* To provide a rich cultural experience in a multi-lingual environment


Admissions Policy

CAE courses are open to students from all over the world. Please make sure that you complete the appropriate enrolment form for your requested course and send it to CAE in good time. Please note that some of our courses have minimum age and English language level requirements. They may also have limited capacity at certain times of the year and can fill up very quickly. We are always happy to advise you about availability and answer any questions that you may have about our range of courses and services.

Safeguarding Policy

CAE offers a portfolio of courses for children, teenagers and adult, general and professional students. Courses are aimed at children (9 to 13 years); teenagers (12 to 17 years) and adults (16 years plus). Professional Centre Courses are aimed at students 25 +. CAE has a responsibility for the wellbeing of all students and a statutory duty of care to children under the age of 18, whatever their course of study. The CAE Safeguarding Policy aims to promote best practice by: providing children and young people with appropriate safety and protection whilst in the care of CAE; informing CAE staff and all other adults involved in the delivery of CAE courses of their responsibilities and duty of care when working with children; allowing all staff to make informed and confident responses to safeguarding and child protection issues.

A copy of our full Safeguarding Policy is available here

Care of children and young people under 18 years of age

CAE has a responsibility for the well-being of all students, and a statutory duty of care, especially to all children under the age of 18 - whether they are joining a children’s or an adult programme of study.

16 and 17 year olds are eligible to join the CAE Adult programme. Full details of our special provision for these students as children under 18 years of age on an adult programme are available here.

Contact cae@cambridgeacademy.co.uk for full details of safeguarding and welfare provision on CAE Young Learner summer and Group training courses.

Admission and support of students with learning difficulties or disabilities

Cambridge Academy of English is committed to equality of opportunity and will endeavour to make reasonable adjustments and/or provide reasonable support to students who declare a learning difficulty or disability.

Admissions
If a student, or his or her parents or sponsor, feels that the student has any specific learning requirements or special needs (for example dyslexia) or physical disabilities, then they are strongly urged to declare them at the application stage. In this way the school can ensure that as a school we are in a position to consider any such requirements in a professional and appropriate manner.
Please note that CAE's main building is a Grade II listed building with very limited wheelchair access or access for students with visual impairment. Planning restrictions mean that the school is not in a position to alter stairways or install lifts to enable easier access.

Exams
The school will seek to comply with arrangements for examinations for candidates with disabilities in line with the regulations of the examining bodies, provided the candidate provides us with a doctor’s note on registration.

Contact cae@cambridgeacademy.co.uk for a full version of this policy.

Health and Safety Policy

The school has a detailed Health and Safety policy which ensures the school conforms with UK legislation and complies with and carries out the regulations set out in our national association's Health and Safety manual. CAE's Health and Safety Committee meets twice a year and is responsible for: setting up, reviewing and updating CAE's Health and Safety policies and procedures; carrying out risk assessments; ensuring relevant training is carried out by CAE staff; keeping up-to-date records and documentation on Health and Safety matters.

Student Discipline/Exclusion Policy

At CAE we are rarely faced with problem students but if student behaviour is considered to be unacceptable then the following will apply:

In the case of minor infringements, the individual/s should be spoken to by their class teacher and informed that they must cease such behaviour. This should be reported to the Director of Studies/ Course Director and recorded in the Student's file.
If the behaviour continues then the individual/s involved should meet with the Principal.

In the case of teenage students they will be asked to sign a contract and may have a privilege removed, e.g. they are to be excluded from the social programme.

Continued unacceptable behaviour will lead to a suspension from all classes and social programme. At this stage either the parents and or the agent will be informed that another recurrence will lead to expulsion at their expense.

N.B. Cases of violent or criminal behaviour will lead to immediate expulsion at the student's expense.

Contact cae@cambridgeacademy.co.uk for a full version of this policy.

Complaints Procedure

On arrival at CAE, students are given details of who they can contact if they have a specific problem or complaint. Our staff are happy to help whenever they can. However, if your complaint cannot be dealt with by a member of staff, you should arrange an appointment with the Principal. Please note that there is an ‘Important notice for all students' at CAE, giving further information about what our national association, English UK, does to safeguard the interests of students studying at CAE. In other words, if you have a problem at CAE, and this problem cannot be resolved satisfactorily by the school, you can still contact English UK for advice or assistance. CAE prides itself on solving any problems or dealing with complaints, and is proud to report that no student complaints have ever needed to be taken up by English UK to date.

General Privacy Policy

We take the privacy of all of our students and stakeholders seriously and take great care to protect your personal information.

Privacy & General Principles

Our Privacy Policy governs any kind of processing where we are acting as a data controller or co-controller (including collection, use, transfer, storage and deletion) of personally identifiable living people. This policy applies to our processing of data collected through any means, actively as well as passively from persons located anywhere in the world. Any question regarding our processing of personal data may be directed to cae@cambridgeacademy.co.uk

Please read the following policy carefully to understand what information we may collect from you, how we may use it, and your rights in respect of our use.

We will be guided by the following principles when processing data:

  • We will only collect data for specific and specified purposes; we will make it clear at the point when we request your information, what we are collecting it for and how we are going to use it.
  • We will not collect data beyond what is necessary to accomplish those purposes; we will minimise the amount of information we collect from you to what we need to deliver the services required.
  • We will collect and use your personal information only if we have business reasons for doing so, such as managing a booking or gathering necessary information about a new member of staff, ETO or homestay.
  • We may share your data with third parties for legitimate purposes such as inspection by official bodies (e.g. HMRC, Home Office, British Council) on the understanding that this data will be erased when it is no longer required.
  • Where the school outsources data to a third party processor, the same data protection standards that CAE upholds are imposed on the processor.
  • We will not use data for purposes other than that for which the data was collected, except as stated herein, or with prior consent;
  • We will seek to verify and/or update data periodically, and we will accept requests for amendments of personal data;
  • We will apply high technical standards to make our processing of data secure;
  • Except when stated herein, we will not store data in identifiable form longer than is necessary to accomplish its purpose, or as is required by law. 

Information collected

We collect information on you:

  • When you enrol on a course at the school
  • When you contact us for information, via our website, by email, by phone, in person or via social media channels.
  • When you work with us in a commercial capacity (for example as an ETO or agent)
  • When you apply to be a homestay
  • When you apply to work at Cambridge Academy of English, and when you are subsequently employed by us
  • When you use our website or download the CAE English app
  • If you post on our social media channels

Legal bases for processing your data

The General Data Protection Regulation (GDPR) establishes 6 legal bases on which we can process your data: these are Consent, Contract, Legal Obligation, Vital Interests, Public Task and Legitimate Interests. For further information about these legal bases and fuller definitions, please refer to the ICO website

Special Category Data/Criminal Record Data

We may request health data from potential students and employees. This data has special protection under the GDPR under the specific conditions listed in Article 9 (2) of the GDPR that processing is necessary either to protect the vital interests of the data subject, (or of another natural person where the data subject is physically or legally incapable of giving consent), or where processing is necessary for the purposes of preventive or occupational medicine or the assessment of the working capacity of an employee.

The school has safeguarding responsibilities and carries out DBS checks on all staff and other people who are likely to have direct supervisory responsibility for or unsupervised contact with young people under the age of 18. We may process and record securely risk assessments of these DBS checks where the disclosure is not clear. These risk assessments will be disposed of securely when that person no longer has supervisory responsibility or unsupervised contact with young people under the age of 18 on behalf of the school.

Children under 18

We collect or store personal information about children under the age of 18 in the context of managing bookings and directly related products, and for safeguarding purposes. Permission is obtained directly from a legal adult guardian to collect this information through our Parental Consent Form.  As part of this process, we request special category data relating to the health of the child, which we manage through Vital Interest.  

We also gain consent from parents for the use of photos or video taken during their child's stay at Cambridge Academy through the Parental Consent Form.

Website users
Our privacy policy for website users is available on the CAE website in the footer on every page.
http://www.cambridgeacademy.co.uk/privacy-policy.html

Personal Information and your rights

You have the right to rectify, erase or restrict the processing of your data subject to the exceptions outlined in this policy. You also have the right to withdraw consent to the processing of information for which you have previously given consent. You can contact us at any time to have these details removed from our database or to update this information, subject to satisfactory proof of your identity.   You can read more about your individual rights on the Information Commissioner's Office website.

You may also request access to the data we hold on you. Provision of such information will be subject to:

  • The payment of a fee (currently fixed at £10)
  • The supply of appropriate evidence of your identity.

We may withhold personal information that you request to the extent permitted by the law.

To make any of these requests relating to your personal data, please contact us at: cae@cambridgeacademy.co.uk or contact the Principal on +44 1223 277230.

Changes to our Privacy Policy
Any changes we may make to our Privacy Policy in the future will be posted on our website. Please check from time to time to ensure that you are aware of any changes to our Privacy Policy. If we are required to by law, we will obtain your consent to make these changes. Your continued relationship with us will be deemed to signify your acceptance to any changes to our Privacy Policy.

Staff and Privacy
Any wilful breach of this policy by staff will be regarded as a disciplinary offence and will be dealt with under the school's formal disciplinary procedures.

Legal information and how to contact us
Any request for information (personal information, requesting a correction, or to make a complaint) should be addressed in the first place to The Principal. He can be contacted at cae@cambridgeacademy.co.uk  or on +44 1223 277230.
If you are not satisfied with the way your request is handled, you have the right to lodge a complaint with the supervisory authority, the Information Commissioner's Office.
CAE's registration number with the Information Commissioner's Office is Z7226133.
https://ico.org.uk/concerns
Tel: +44 303 123 1113

Updated 20 March 2019